The advanced mechanical, electronic and computer technology that the Torninova S.r.l. uses an integrated way represents the true strong point of the company - and the guarantee of an efficient after-sales service. The presence of diagnostic software and display panels on each plant means that the operator can immediately identify and eliminate any malfunctions.

CALL CENTER: active during work hours (GMT-1 from 8am to 12am and from 2pm to 6pm, from Monday to Friday), is available to customers in order to respond to emergency calls and to furnish initial technical indications that will help restore the proper plant operation.  Through the CALL CENTER  the customer can always talk to the most qualified technician able to work out his problem!

REMOTE CONTROL AND SUPERVISION:  through the development of new technologies and the skill of our staff, upon request the Torninova S.r.l. can offer its customers a remote supervisory and assistance service for the plants; this allows operating diagnostics by modem and modifications on the machine control software.

SCHEDULED MAINTENANCE: the technicians from the company are available for any planned maintenance on plants that are already in operation.

AREA SERVICE: the company, ever attentive to customer needs, can offer the services of specialized technicians in order to furnish assistance on the plant installation site. In the event of malfunctions or extraordinary maintenance, the Torninova S.r.l. can ensure fast intervention time.

SPARE PARTS: the Torninova S.r.l. guarantees its customers the quick supply of spare parts that may be needed during the life of the machine. A special office has been appointed to manage customer contacts specifically for this purpose.